[MARHMIS] Problem with e-snaps Project Listing

This District of Columbia is experiencing some difficulty with the Project Priority Listing (in particular: screen 7B, the CoC Renewal Project Listing) in e-snaps, and I am writing to see if anyone is running in to the same problem and to suggest checking on the issue on your end as well.

We have submitted around 30 applications in the last 72 hours, none of which are showing up on 7B (despite hitting the “Update List” button on the screen). All projects submitted before this past Friday are showing up but none submitted since are showing. Prior to Friday, anything submitted showed up almost instantaneously on 7B.

If you’ve experienced the same thing, I’d appreciate any thoughts on how to correct this. We have submitted a Help Desk question but have not received a response yet.

Thanks,

Tom

Tom Fredericksen

Chief of Policy & Programs

The Community Partnership for the Prevention of Homelessness (D.C. CoC)