JOBS: Data Analyst (Baltimore City, MD)
Data Analyst II
Reports To: Data Systems Manager
Position Level: 5
FLSA Status: Non-exempt
Job Classification: Full
Time
Position Summary: This position is primarily responsible for assisting with
the collecting, compiling, analyzing, and reporting of data associated with
HRM’s Measuring Success Outcomes model.
The Data Analyst works with HRM’s client database system (ETO) to
maintain and clean data, ensure integrity of internal data, provide easy to
read reports and queries related to the data, and trains and supports staff as
needed. The Analyst also works with
external agencies associated with the project to assist them in similar
activities. A moderate amount of travel
within the State of Maryland is required for this job.
Primary Responsibilities:
·
Assists Database
Manager to maintain integrity of ETO database through data quality review.
Maintain records of clients, ensuring accurate and current history, using ETO
database software and error checking routines; assist staff with “cleaning”
data as needed. Analyzes data for quality, merges duplicates, and provides
feedback regarding data quality to program staff.
·
Works with agency
departments to ensure integrity of data collection related to the Measuring
Success Outcomes project. Assists staff
with resolution of data related errors; provides basic ETO and general
technology trouble-shooting for all staff.
·
Produces program
specific and agency wide reports on Measuring Success outcomes. Assists staff in analyzing outcome data.
·
As part of the
Measuring Success VOCA grant, assists Maryland IPV organizations with
identifying their data collection, storage, and reporting needs. Presents options for these activities and
provides technical assistance to organizations in the implementation process.
·
As part of the
Measuring Success VOCA grant, collects aggregate data from participating
organizations, compiles and analyzes it, and organizes it into a quarterly
report.
·
Enters client
data from internet or other data collection sources.
·
Marks client
files for reporting and compiles data to complete grant statistical forms to
meet established deadlines. Runs established data queries to identify data
subsets needed for reporting or program evaluation.
·
Responds to ad hoc data requests; assists program
staff to identify available data supporting reporting needs.
·
Provides support
to research grant efforts including administrative support and implementation
of data collection procedures and contributes to funder reports.
·
Maintains process
documentation of activities, services, and query methods and outputs for
reports to funders.
·
Other duties as
assigned.
Nothing in this job description restricts management’s right
to assign or reassign duties and responsibilities to this job at any time.
Authority:
·
Makes
recommendations to the Database Manager for program enhancements/improvements.
·
Makes
recommendations to project participants for data collection tools and methods.
·
Trains internal
and external staff on outcomes, data collection, and reporting.
·
Makes corrections
to errors in database where directed.
Measures of Success and/or
Accountability:
·
Meets standards
for efficiency, quality of data entry, and timeliness in meeting deadlines.
·
Reports produced
are easy to read and show flexibility in response to changing needs.
·
Effectively
assists the Database Manager with statistical analysis.
·
Maintains a high
level of understanding of the client database system and remains up to date
with new database features to relay to staff.
Experience/Requirements:
·
Bachelor’s Degree
or equivalent work experience required.
·
One year
experience in building, modifying, implementing or maintaining database
software.
·
Experience with
client databases preferred; Efforts to Outcomes software and SAP’s Web
Intelligence suite (Business Objects) preferred.
·
Advanced EXCEL
skills required. General proficiency with other computer software programs
(MSWord, internet, e-mail, etc.).
·
Ability to
analyze and understand database components and structure to create and run
queries and to help others define reporting criteria.
·
Familiar with
outcomes measurement and basic research methods.
·
Able to
troubleshoot basic computer problems.
·
Training or
technical assistance experience highly preferred.
·
Must have good
verbal and written communication skills; excellent accuracy and attention to
detail.
·
Understanding and
sensitivity to intimate partner violence issues.
·
Ability to work
with people from different backgrounds.
·
Must be able to
move efficiently through multiple tasks, as well as work with direction but
often independently, as well as, within a team.
·
Ability to pass a
criminal background check.