WEBINAR: Quality Mgmt Case Study - State of GA
A new era of quality management is showing remarkable potential to enhance the outcomes and increase the efficiency of human services. Quality management webinar: How Georgia adapts to a growing senior population Wednesday, December 5 | 2 pm ET / 11 am PT As the senior population expands exponentially, Georgia's Division of Aging Services (DAS) has faced the challenge head-on, launching a highly successful quality management program across a vast enterprise of state and local agencies. Based on the Baldrige Excellence Framework, this program helps empower elderly citizens to live independently for longer periods of time, improving quality of life and saving the state millions in long term care costs. This webinar will examine the essentials to effective quality management that the state of Georgia has learned over nearly two decades. Our presenters will share the ...