Known Unknowns: Compliance, Risk Aversion, & ChangeThursday, August 1 | 2 pm ET / 11 am PT
Your agency strives to achieve the best possible outcomes for your clients — but as you face strict regulation from government, payors, or funders, those requirements can often lead to a risk-averse culture where compliance becomes the overwhelming focus.
This webinar will help you use regulations to develop a consistent operations framework that leads to excellence.
What you will learn
- Understand the difference between compliance and quality
- See examples of how risk elimination does not equal excellence
- Use regulations as a launching point for outstanding client service
Discover the change management principles that can help you transform a risk averse culture to go beyond compliance and aim for excellence.
Register today!
Can't make the live webinar? Register to receive a link to the recording and slides!
