Sharing Our Successes
A Team Effort Helps Applicant SOAR to Success in Kansas
Jonathan Pendergrass from Four County Mental Health Center in Coffeyville, Kansas, wrote in to share this incredible SOAR success story:
"Because of the severity of her mental illnesses, Jane* did not have stable housing. Her family lived several states away, and she did not have much support from the people she knew locally. She had a growing list of interactions with law enforcement, who were unsure how to help her, and she had not had much success with following through on her medical appointments. In addition, SSA had been attempting to contact her for a review. She eventually found herself experiencing homelessness, lost her disability benefits, was sleeping in sheds and other questionable structures, and would be seen walking down the streets at nighttime hours or during inclement weather. She also lost medical coverage and access to the medications she needed.
A referral for SOAR was made, which provided Jane with a team of people who were able to put in the extra effort it was going to take to search and locate her, see that she got her mail/appointment notices, advocate on her behalf, and connect her to the resources she needed. There was a significant lack of history and medical sources for Jane, as she was not able to communicate them. Due to the efforts made by so many, Jane received approval for SSI, which included medical coverage that aided her in her recovery. She was provided with a Representative Payee who could now make sure her rent and utilities would continue to be on time. She now has a growing relationship with her treatment team who she can trust to aid her with appointments and making sure she follows through with disability reviews when they come up. Her case manager is assisting her with obtaining housing, food, and hygiene and is connecting her to additional resources. She can now rely on the benefits she receives to ensure she has the necessities that no one should be without. This is how SOAR changes lives!
It is so important that a SOAR practitioner builds a great working relationship with their local SSA field office, Disability Determination Services, facility medical records departments, and other stakeholders, as this is what makes SOAR most efficient. Using the critical components and having so many invested in the goal of housing, medical coverage, benefits, decreased medical and legal interactions, and ultimately a sustainable life is why SOAR is a necessity in every community."
What a fantastic success story, Jonathan! Thank you for sharing Jane's success with us.